What should a CNA do if a patient refuses care?

The most appropriate action for a CNA when a patient refuses care is to document the refusal and inform the nurse. This response is crucial for several reasons.

First, patients have the right to make decisions about their own care, including the right to refuse treatment. Respecting this autonomy is a fundamental principle in healthcare. By documenting the refusal, the CNA creates a record that identifies the patient's wishes, which is essential for legal and medical accuracy.

Informing the nurse is also vital because the nurse has the authority to assess the situation and determine if any additional interventions are needed. The nurse can discuss the refusal with the patient to understand their concerns, provide further education about the care being offered, and potentially find a compromise that respects the patient's wishes while still addressing their health needs.

Ensuring that proper protocols are followed helps maintain clear communication among the healthcare team and safeguards the patient's rights, dignity, and safety.