What should a nursing assistant do if the resident's behavior seems aggressive?

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When a resident's behavior appears aggressive, it is essential for a nursing assistant to assess the situation thoroughly. Considering what may have provoked the resident's actions is crucial because understanding the underlying causes can help address the situation appropriately. For instance, the resident might be experiencing discomfort, confusion, fear, or frustration. By evaluating these factors, the nursing assistant can better respond to the behavior in a way that de-escalates the situation.

Seeking help if needed is also important. The presence of additional staff can provide support and ensure that both the resident and the nursing assistant remain safe. Additionally, bringing in a supervisor or a member of the healthcare team can facilitate better strategies for managing the behavior and addressing the resident's needs effectively. This proactive and compassionate approach not only prioritizes safety but also aligns with the person-centered care philosophy, which emphasizes understanding and addressing individual resident needs.

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