Why should nursing assistants use simple, non-medical terms when communicating with residents?

Using simple, non-medical terms when communicating with residents is essential for enhancing understanding. Many residents may not have a background in medical terminology and could easily become confused or overwhelmed by complex language. When nursing assistants communicate in straightforward, everyday language, it promotes clarity and helps residents comprehend important information regarding their care, needs, or preferences.

This effective communication fosters a more trusting relationship between the nursing assistant and the resident, allowing for a more comfortable and supportive environment. Residents are more likely to express their feelings or concerns when they understand what the nursing assistant is communicating, leading to better overall care and satisfaction.